PROCESSING TIME
PLEASE ALLOW 7-14 BUSINESS DAYS FOR YOUR ORDER TO BE PROCESSED.
SHIPPING
EVERY PIECE IS MADE TO ORDER. ITEMS WILL BE SHIPPED IN 2 WEEKS. PRICES DO NOT INCLUDE TAX. SHIPPING COST WILL BE DETERMINED BY THE SHIPPING ZIP CODE AT CHECK OUT. ALL PRODUCTIONS ARE SHIPPED FROM THE T+H SHOWROOM. YOU’LL RECEIVE AN EMAIL WITH YOUR TRACKING INFORMATION ONCE YOUR ORDER HAS BEEN SHIPPED. IF YOU DON’T RECEIVE YOUR SHIPPING CONFIRMATION WITHIN 3-5 DAYS OF ORDER CONFIRMATION PLEASE EMAIL SERVICE@T-PLUS-H.COM.
ALL SALES ARE FINAL.
ORDERS ARE MADE TO ORDER, THEREFORE WE DO NOT ACCEPT RETURNS OR EXCHANGES AT THIS TIME; UNLESS THE PRODUCT IS DAMAGED. IF ITEM IS DAMAGED PLEASE TAKE A OF THE DAMAGE IN QUESTION AND SEND TO SERVICE@T-PLUS-H.COM. ONCE ITEM IS INSPECTED, A DETERMINATION WILL BE MADE AND ACTION WILL BE TAKEN. WE WILL MAKE IT RIGHT.
DAMAGED/OPENED BOX
IF YOU RECEIVE YOUR PACKAGE, AND IT IS DAMAGED AND/OR OPENED, PLEASE TAKE A PHOTO OF THE DAMAGE BEFORE CHECKING THE CONTENTS INSIDE. PLEASE SUBMIT A CLAIM VIA THE COURIER USED TO SHIP YOUR ORDER.
RESTRICTIONS
T+H IS UNABLE TO COMBINE SEPARATE ORDERS INTO A SINGLE SHIPMENT.
T+H IS UNABLE TO CHANGE ANY SHIPPING ADDRESSES. WE WILL ONLY SHIP TO THE ADDRESS ENTERED AT THE TIME THE ORDER WAS ORIGINALLY PLACED.
T+H IS UNABLE TO CANCEL OR MODIFY AN ORDER.
T+H IS UNABLE TO PRICE MATCH OR MAKE PRICE ADJUSTMENTS.
PAYMENT METHODS